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SECURITY

Currency Cloud is an Electronic Money Institution (EMI), where they receive,

collect and store funds for our clients, as well as facilitating FX conversions

and processing outbound payments.

 

Any funds held on a client's behalf, for the provision of a conversion
or payment service, are subject to safeguarding - ensuring that your funds are
always protected and can be issued back, should Currencycloud go into
administration or liquidation. Unlike holding money in a standard bank
account, all of our clients’ funds are protected, regardless of the value.

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" End-clients’/customers’ funds are fully protected and held in safeguarded accounts. In this process their funds are either held separately from both Currencycloud and the client’s funds, or covered by a safeguarding insurance policy. "

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How we safeguard
your funds

Currency Cloud separate clients’ funds from our company funds and place them in safeguarding accounts held with reputable UK and EU banks. If Currencycloud was to become insolvent, the funds held in our safeguarding accounts would
form an asset pool from which claims of the e-money holders (our clients) would be paid above those of other creditors. The bank(s) or authorised credit institutions have no rights over funds in Currencycloud’s safeguarding
accounts. Currencycloud has no rights over the clients’ acco
unts.

(other than where specified in our Terms and Conditions).

Safeguarding your customers' funds

It's important to be clear that, as Currency Cloud is not a bank, they can only safeguard funds for their clients, and not their clients' customers.

 

We encourage you to follow safeguarding protocols and regulations when it comes to managing your
own customers' funds. As we're not a credit institution and currency cloud cannot, based on current regulations, offer you safeguarding accounts for your customers.

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Technical
security

At Currencycloud they take the security of your data and money very seriously.

We are ISO/IEC 27001:2013 compliant and consistently review and enhance our processes and systems to ensure that we remain secure.

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We encourage you to follow safeguarding protocols and regulations when it comes to managing your own customers' funds.

 

As we're not a credit institution we cannot, based on current regulations, offer you safeguarding accounts for your customers.

Physical
security

At Currencycloud we take the security of your data and money very seriously. We are ISO/IEC 27001:2013 compliant and consistently reviewOur service operates on Amazon Web Services (AWS) which is certified under several global compliance programmes which underlines best
practices in terms of data centre security.


• ISO 27001 Information Security Management Controls
• PCI-DSS Level 1 Payment Card Standards
• ISO 27018 Personal Data Protection
• SSAE16/SOC 1, SOC2 and SOC 3
• FIPS United States Government Security Standards

We encourage you to follow safeguarding protocols and regulations when it comes to managing your
own customers' funds.

 

As we're not a credit institution we cannot, based on current regulations, offer you safeguarding accounts for your customers.

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For the full list of AWS compliance programs see:

 

https://aws.amazon.com/compliance/pci-data-privacy-protection- hipaa-soc-fedramp-faqs/

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More information about AWS data centre controls may be found
here:

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https://aws.amazon.com/compliance/data-center/controls/

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Network
security

We have dedicated systems in place to protect against Distributed Denial of Service (DDoS) attacks as well as man-in-the-middle attacks.

 

We use reputable registrars to protect against domain hijacking and “phishing”
attacks.

 

Our platform undergoes regular penetration testing and has protection in place against common vulnerabilities like code injection attacks and cross- site scripting attacks.

Information
security

Our platform and operational security is certified under ISO/IEC 27001:2013, the international best practice standard for Information Security Management Controls which is independently audited.

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We also comply with best practices and regulations pertaining to the management of personal data under the UK Data Protection Act (DPA), as well as the European Union General Data Protection Regulation (GDPR).

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Encryption

All network traffic is encrypted at a transport level and confidential
information is encrypted at rest. We use best practices in terms of
encryption key storage and security.

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1

Use Currencycloud

with confidence

Your money and your data is as important to us as it is to you.

 

Here are some of the things we do to make sure that you can use our services with peace of mind.

2

Authorised

by the FCA

Currencycloud is authorized by the Financial Conduct Authority for the issuing of electronic money and the provision of payment services with FCA
registration number 900199.

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Currencycloud is registered with FinCEN in the USA and authorised to provide both domestic and international money transmitting services in all 50 states. We hold Money Transmitter Licenses (MTLs) in 39 states and leverage regulatory sponsorship via our network of banking partners while we actively pursue the remaining licenses.

3

Used by more than a million people

At Currencycloud we process over $1bn a month on behalf of hundreds of thousands of people and companies.
PRIVACY

 

We comply with best practices and regulations pertaining to the
management of personal data under the UK Data Protection Act (DPA), as
well as the European Union General Data Protection Regulation (GDPR).

Secure Platform

We are ISO/IEC 27001:2013 compliant and have robust processes to
protect our systems.FUNDED BY HIGH QUALITY INVESTORS

Currencycloud is backed by some of the leading names in the investment
community, including GV (Google Ventures), Sapphire Ventures, Anthemis,
Notion Capital.

 

SAFEGUARDED BANK ACCOUNTS

Your money is held in separate accounts with tier one banks. In the
unlikely event of Currencycloud ceasing to exist, your money remains
protected.

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Security and compliance are of paramount importance to GC Partners. We adhere to strict, stringent regulations and have robust internal controls in place to safeguard your funds and minimise any risks to the business or your money.

 

All transactions are initiated using a secure payment system which ensures each payment is approved internally by multiple users and processed by our Tier 1 banking partners. We do not speculate on the currency markets or invest your money overnight. When you enter a transaction with us, we enter a matching, binding trade with our bank.

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To comply with regulations, client money is held in segregated client ‘safeguarding’ accounts using our global Tier 1 banking partners. Therefore, all client funds are held separately from any company money or assets.

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SECURITY REGULATION

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Global Currency Exchange Network Ltd trading as GC Partners is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services (Firm Reference Number 504346).

Global Currency Exchange Network Ltd trading as GC Partners is an Authorised Payment Institution (API) that puts the security and protection of your money at the core of our business. As a money services business, we’re also regulated by HM Revenue & Customs (HMRC) under the Anti Money Laundering Regulations 2017. Registration number 12137189.

Global Custodial Services Ltd trading as GC Partners is regulated by the Financial Conduct Authority and holds Part IV Permissions under the FSMA 2000 (FRN 595875).

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AUDITS

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Global Currency Exchange Network Ltd T/A GC Partners is independently audited each year by a 3rd party compliance specialist & Global Custodial Services Ltd T/A GC Partners is independently audited each year by a 3rd party Client Money (CASS) specialist to ensure that all processes, procedures and controls are in line with the FCA guidelines. The UK CASS rules are amongst the most stringent in the world with regards to how client money is reconciled and reported both internally and externally.

Insurance

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GC Partners has Professional Indemnity (PI), Directors and Officers, and Cyber insurance.

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0203 089 4377

dealing@thwaytescapital.co.uk

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Trading address: 27 Bush Ln, London EC1V 2NX

Registered Address: Kemp House 160, City Road, London, EC1V 2NX

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​File a complaint?

THWAYTES PAYMENTS

Thwaytes Capital Payments are provided by Global Currency Exchange Network Limited T/A GC Partners is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, FRN 504346. Registered as Money Services Business, regulated by HM Revenue & Customs ("HMRC") under the Money Laundering Regulations 2017. Registration number is 12137189. Registered in England and Wales, Company number 04675786. Registered Office 3rd Floor 100 New bond Street, London, England, W1S 1SP.

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Global Custodial Services Limited T/A GC Partners is authorised and regulated by the FCA and holds Part IV Permissions under the FSMA 2000. Registration in England and Wales, Company number 08321940. Registered Office 3rd Floor 100 New Bond Street, London, England, W1S 1SP.

© 2021 by TCG.

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Payment services for Thwaytes Capital Group Ltd are provided by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales. Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB). License No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution. Firm Reference Number: 927951. 

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- For clients based in the European Economic Area, payment services for Thwaytes Capital Group Ltd are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

- For clients based in the United States, payment services for Thwaytes Capital Group Ltd are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here.  VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.
- For clients based in the United Kingdom and rest of the world, payment services (Non MIFID related products) for Thwaytes Capital Group Ltd are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

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" End-clients’/customers’ funds are fully protected and held in safeguarded accounts. In this process their funds are either held separately from both Currencycloud and the client’s funds, or covered by a safeguarding insurance policy. "

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Safe Guarding your Funds

When funds are posted to your account, in line with regulatory requirements, the regulated [payment/e-money] institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner [e-money/payment] institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our [e-money/payments partners] at a particular point in time, please do not hesitate to contact us.

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Thwaytes Capital Payments is a trading name of Thwaytes Capital Group Ltd which is a company registered in England and Wales Company No. 13335079 with a registered address of 128 City Road, London, England, EC1V 2NX. Payment and foreign exchanges services are provided by iBanFirst Limited. Thwaytes Capital group Ltd is partnered with iBanFirst Limited as its payment and liquidity partner. iBanFirst is a registered trading name of iBanFirst Limited, registered in England and Wales under company No. 06260585. Registered Office: 6th Floor Dashwood House, 69 Old Broad Street, London, EC2M 1QS. iBanFirst Limited is authorised by the Financial Conduct Authority (FCA) as an Electronic Money Institution under the Electronic Money Regulations 2011 (FRN: 1001629). The products and services that iBanFirst Limited offers are limited to unregulated spot FX transactions and deliverable forward contracts excluded from MiFID or EMIR regulation, as they are intended to cover an underlying future payment for identifiable goods and services.

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THWAYTES TRADING PAGE:

All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk. 

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THWAYTES TOKEN PAGE:

All payment Providers "listed above" have no involvement with the Token side of the business.

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